Payment Arrangement

Should you have a large balance or a financial hardship, you may request an extended due date by leaving that request on the extension phone line, 817.230.0326, email or online correspondence. Make sure that you provide your name, address, the amount to be paid, the date to be paid and a telephone number. If the arrangement is not kept as given, you may lose your privilege to make payment arrangements for the year. In order to avoid disconnection, payment arrangements must be made no later than 5:30 p.m. the day before your scheduled disconnection date.

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